Payment and delivery terms

Payment terms

The products/services and applicable shipping fees will be paid when placing the order. The following payment methods are accepted: Finnish online banks (Nordea, Osuuspankki, Danske Bank, Aktia, POP Bank, Säästöpankit, OmaSäästöpankki, Handelsbanken, S-Pankki, Ålandsbanken), credit/debit cards and Collector invoice/installment. Payments are handled by Paytrail Oyj. It’s also possible to pay by bank transfer.

Payment service provider

Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.

Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181 830
Business ID 2122839-7

Delivery conditions

Valid from 22.03.2022

Products are sold by Cryotech Finland Oy Ltd (2538687-8). We sell products to individuals and companies. All prices include VAT at the current rate. We reserve the right to change prices.

Delivery methods

Orders are delivered as a parcel direct to the delivery address or larger orders by pallet delivery.

Prices

The current price is indicated in our online shop. Prices are indicated in euros. 

Delivery charges

Shipping costs are based on weight/volume and you will see the actual costs at checkout.

Delivery time

All orders in our online shop are delivered by our logistics partner Loginhouse Oy. Normal delivery time is a few working days.

Returns

The customer has a 14-day right of exchange and return according to the Finnish Consumer Protection Act.

In exchange and return situations, please contact us by e-mail info@ctn.fi

In the case of a return, the customer is responsible for the costs of the return.